Incidents | TrekMail Incidents reported on status page for TrekMail https://status.trekmail.net/ https://d1lppblt9t2x15.cloudfront.net/logos/5dec359552361ed178efd56b037d76e3.png Incidents | TrekMail https://status.trekmail.net/ en Infrastructure partner outage affecting TrekMail services https://status.trekmail.net/incident/1026275 Fri, 21 Aug 2026 20:24:00 -0000 https://status.trekmail.net/incident/1026275#47af2334ca53580edb58afa7e3cdbfd0ac32b27d25a7bc7c93990197544910fb One of our infrastructure partners is currently experiencing a host-system incident affecting the infrastructure used by TrekMail. As a result, the TrekMail website, Dashboard, Webmail, and email services may currently be unavailable or intermittently inaccessible. The issue has been confirmed on our infrastructure partner's side, and their technical team is actively working on recovery. We are monitoring the situation closely and will restore full service as soon as the affected infrastructure becomes available. There is currently no confirmed ETA for resolution. We will publish additional updates as soon as new information becomes available. For assistance, please contact support@trekmail.net. Service disruption resolved following a failed hosting-provider migration https://status.trekmail.net/incident/949698 Fri, 10 Jul 2026 05:27:00 -0000 https://status.trekmail.net/incident/949698#f375943f5c91c892d9c5f4a2288c3003dce879f03c8e366bb0a1e7b95f9f9593 Resolved: All TrekMail services have been fully operational since 07:14 CEST on July 10. A planned infrastructure migration by our hosting provider failed overnight, causing a service disruption from 00:22 to 07:14 CEST. We restored the platform from backups and confirmed that all services are operating normally. Messages sent during the outage were queued by external mail servers and delivered after recovery. A limited number of messages received shortly before the incident may be unavailable in some mailboxes. Messages already downloaded to email applications should remain available locally. We are contacting affected customers directly and continuing recovery efforts with the provider. We have completed a fresh backup and are implementing additional safeguards to prevent similar incidents. Questions: support@trekmail.net Update https://status.trekmail.net/incident/814469 Thu, 29 Jan 2026 08:14:53 -0000 https://status.trekmail.net/incident/814469#33e481891cda1b0cf1a23e85ecb929c719ed64aba945e6b7ed40f1d4fed1b553 Update Update https://status.trekmail.net/incident/811888 Mon, 26 Jan 2026 02:22:51 -0000 https://status.trekmail.net/incident/811888#2b6ffaa0bd8f838f39d3ceffbc36296cdae121fcb345a9f8ecee8a866d64679f Update Hotfix https://status.trekmail.net/incident/811610 Sun, 25 Jan 2026 13:13:50 -0000 https://status.trekmail.net/incident/811610#31a48424495080e4a19e7f28b2a47d4a0ffcee59d7fc42c6457d6a23390d1010 Hotfix Update https://status.trekmail.net/incident/811575 Sun, 25 Jan 2026 11:10:59 -0000 https://status.trekmail.net/incident/811575#2560bf47c2e00cfa56b77a126a0b0c5b0dbb24adb923c20d5a26322ee9fe7dcb Maintenance completed Update https://status.trekmail.net/incident/811575 Sun, 25 Jan 2026 11:03:59 -0000 https://status.trekmail.net/incident/811575#8b324bba5e034cc96fd82a9b30814d9957121d6149b82785ebcb5b55edca0cea Update